Convivo privacy policy
Last updated October 20, 2026
This policy explains how Mularki, LLC ("Mularki", "we") handles information in Convivo, our household app at myconvivo.com. We don't sell your personal information.
What Convivo collects
- Account information: your name, email address and sign-in details.
- Household information you add: calendar events, to-dos, shopping lists, bills and reminders, notes, birthdays, trips, goals, and the people in your household and circles.
- Messages and notes you write in Convivo, including drafts you ask Convivo to check.
- Emails you forward to Convivo so it can turn them into items for you.
- Connected services: if you connect a service such as a smart-home device or energy system, the information Convivo reads from it to show on your dashboard.
- Location for weather: the general area you choose so Convivo can show local weather.
- Technical information: device, browser, app version and basic usage logs that keep the service running and secure.
How we use it
- To run Convivo: show your daily brief, calendar, lists and the rest, and share items with the household members you invite.
- To power AI features you choose to use, such as quick add, message tone checks and trip ideas. The content needed for that request is sent to our AI service provider to produce the result.
- To send you service emails, such as sign-in and account messages.
- To keep Convivo secure, prevent abuse and fix problems.
Who can see it
Items you share are visible to the household members and people you share them with. Outside your household, we share information only with service providers that run Convivo for us (such as cloud hosting, email delivery and AI processing), under contracts that limit them to providing that service, or when the law requires it.
How long we keep it
We keep your information while your account is active. When you ask us to delete your account, we delete your account and the household information tied to it, except where we must keep something to meet a legal obligation.
Security
We protect Convivo with encryption in transit, access controls and monitoring. No system is perfectly secure, so please use a strong password and tell us right away if you think your account has been accessed by someone else.
Your choices and rights
You can see and change most of your information in Convivo. You can ask us for a copy, a correction or deletion by emailing contact@mularki.com. Depending on where you live, you may have more rights under local law; we'll honor them and won't treat you differently for using them.
Children
Convivo accounts are for adults. Parents can add children to their household, for example to track their activities, and are responsible for that information. We don't knowingly let children under 13 create accounts.
Changes and contact
We'll update this page when the policy changes and change the date above. Questions: contact@mularki.com, or Mularki, LLC, 90 State Street, STE 700 Office 40, Albany, NY 12207.